Terms and Conditions

United Distro International Shipping Company Terms and Conditions

1. Company Profile:

United Distro is an international shipping company providing freight services to and from various countries, focusing on delivering fast, secure, and reliable shipping services to its clients.

2. General Terms:

By using United Distro’s services, the client agrees to be bound by the terms and conditions outlined in this document.

All shipments are subject to these terms and conditions, and no modifications may be made without the company’s written consent.

3. Shipping Services:

Our services include shipping personal and commercial goods, sea and air freight, and customs clearance services.

The client is responsible for ensuring that the shipment complies with all applicable local and international laws and regulations.

4. Prohibited Materials:

The shipment of prohibited materials such as explosives, weapons, hazardous chemicals, narcotics, and any materials that violate international laws is not permitted.

The company reserves the right to refuse to ship any materials it deems illegal or a danger to other shipments or its employees. 5. Shipping Procedures:

The customer must provide accurate shipment information, including weight, dimensions, and contents.

All shipments are subject to inspection by the relevant authorities, including customs and security agencies.

6. Shipping and Payment:

Shipping fees are calculated based on the actual weight or volumetric weight of the shipment, whichever is greater.

Shipping fees must be paid before the goods are delivered to the company, unless otherwise agreed upon.

The company reserves the right to adjust fees in accordance with global price fluctuations or any other factors affecting shipping costs.

7. Insurance and Liability:

United Distro offers optional shipment insurance for an additional fee.

If insurance is not requested, the company’s liability is limited to compensation for damage or loss as per company policy.

The customer must submit any claim for compensation within 7 days of receiving the shipment. 8. Delivery and Schedules:

United Distro makes every effort to deliver shipments on schedule. However, it is not liable for delays caused by circumstances beyond its control, such as customs delays, natural disasters, or international transit conditions.

If a shipment cannot be delivered due to the unavailability of the recipient, the company reserves the right to reschedule delivery or return the shipment to the sender for an additional fee.

9. Customs Clearance:
The company handles customs clearance on behalf of the client, while the client is responsible for all customs duties, taxes, and government fees related to the shipment.

The client is responsible for submitting all required customs clearance documents correctly and on time.

10. Limitation of Liability:
The company is not liable for indirect or consequential losses, including loss of profits or commercial damages.

The company’s maximum compensation in the event of loss or damage to the shipment is limited to the previously agreed value or the shipping fees paid, whichever is lower.

11. Disputes and Applicable Law:

In the event of any dispute between the client and the company, an amicable resolution will be attempted first.

If an amicable resolution cannot be reached, the dispute will be subject to local laws and the competent judicial authorities.

12. Amendments:

United Distro reserves the right to amend these Terms and Conditions at any time without prior notice. The client’s continued use of the company’s services constitutes implicit acceptance of the new amendments.